Complaints Policy

Data Consult is committed to maintaining high standards of service, ethics, and accountability. We encourage stakeholders to raise concerns or complaints regarding our conduct, services, or operations.

All complaints are handled objectively, confidentially, and without retaliation. Each complaint is reviewed in a timely manner, and appropriate corrective actions are taken when necessary.

This policy ensures that feedback is treated as an opportunity to improve our processes, strengthen trust, and uphold our professional standards.

Our Commitment in Practice

At Data Consult, policies are more than guidelines – they are embedded into our daily operations, governance frameworks, and decision-making processes. We regularly review, update, and reinforce our policies through internal controls, employee awareness programs, and leadership oversight to ensure continuous compliance and improvement.

Reporting & Accountability

Any concerns or potential violations related to this policy may be reported confidentially through our designated reporting channels. All reports are reviewed impartially and handled in accordance with Data Consult’s governance and compliance procedures.